Customer Reviews

Based on 5 reviews
60%
(3)
40%
(2)
0%
(0)
0%
(0)
0%
(0)
Y
Yi Lian Ng
Relaxing

Consultant was early and we started the session on time. It was very relaxing towards the end. I thought it would have been a better and more enjoyable use of time if therapist could have given a shoulder massage during the 10-min masking time like most spas do.

Hi Yi Lian,

Glad to hear that you enjoyed your facial session! We truly appreciate the time you have taken to share your thoughts - we have documented your feedback for internal review and will use this to continually improve your Refresh Experience in the future.

We have note that you would like to have a massage during your masking time - we hear you and will definitely work to improve our services in the future! In the meantime, you may add an extended 15 min massage (+35 SGD) for your future facial bookings with us. If you have any suggestions on the variety of massage you'd like us to add, please do let us know :)

Our concierge team is always here for your beauty needs :)

L
Linda Mok
Felt so good!

Been a long time since I had a facial, and this felt soooo good!

P
Pooja Kawatra
Relaxing

It was so relaxing

E
Elaine Woo
Hassle-free

Easy to book, reliable and on time

P
Poona Gupta
Amazing beauty consultant

Beauty consultant was amazing and very warm person loved the service very much